T 2.50 Delays caused by a temporarily restricted availability of telecommuters

Normally, a telecommuter will not have fixed working hours at the home workplace. An agreement regarding his/her availability at certain times will be made only. In the case of alternating telecommuting, the telecommuter's working hours are divided between the home workplace and the workplace at the organisation. If the problem arises at short notice that information needs to be obtained from the telecommuter or passed quickly to the telecommuter results, delays may result when it is difficult to reach the telecommuter. Even sending the information in an email might not necessarily shorten the response time, because it cannot be guaranteed that the telecommuter will read the email promptly.