T 2.63 Uncontrolled use of faxes

If the use of fax machines is controlled insufficiently, there is the risk that sensitive data can be accessed by unauthorised persons or does not reach the intended destination in time.

Examples:

• Using an incorrect address may cause a fax to be sent to an unauthorised recipient If address books and mailing lists are not maintained, e-mails may be transmitted to recipients who should have been excluded from transmission.
• Maladministration of a fax server may cause incoming faxes to be sent to employees who should not obtain knowledge of the respective content.

• A lack of or poor organisational rules on part of the recipient may result in a received e-mail being processed too late.
• A lack of or poor organisational rules on the part of the sender may result in not being able to meet the promised time for sending a message by fax.
• Insufficient user awareness when using fax servers may cause a draft to be sent unintentionally which should not have left the organisation in this version.