T 2.168 Impairing the rights of persons concerned when processing personal data

The execution of the data protection-based rights of the persons concerned (e.g. the right to information, correction, blocking, deletion) may be denied to those inadmissibly by the data processing centre due to technical or organisational reasons. The persons concerned cannot execute their rights if information is specified incompletely.

Examples:

• A customer requests a correction of the data stored about him/her. The competent agency pretends that the time and expenditure required were too high and that the technical possibilities were lacking.
• The agency provides incomplete or outdated information about the stored data of the person concerned.