T 3.76 Errors during the synchronisation of mobile devices

Data stored on mobile IT systems such as laptops, mobile phones, and PDAs is often synchronised with stationary IT systems. For example, this is useful for administrating dates and addresses.

However, data may also be destroyed during synchronisation. In general, settings must be specified prior to synchronisation to define how to handle any conflicts arising during data synchronisation: for example, whether the files from the PDA or another end device are accepted without prompting or whether a prompt should appear in the event of files with the same name. This setting is often configured once when the docking station is used for the first time and is then forgotten over time. However, when data is then changed on a different end device than was originally intended, important data may be lost very quickly. This may an also be an unpleasant side effect when, for example, several users synchronise their PDAs with the same end device without considering the fact that files with the same name may be overwritten in this case.